Website Terms and Conditions

Effective date: 31 August 2026

About These Terms and Conditions

Diabetes Psychology Australia is a registered business name of Endeavour Psychology Pty Ltd, ABN 99 659 152 744.

These Terms and Conditions govern your use of diabetespsychology.com.au. By accessing or using this website, you agree to these terms.

These terms apply to use of the website only. Psychological services are subject to separate clinical consent, privacy, fee and cancellation arrangements provided by Endeavour Psychology Pty Ltd.

Allied Health Disclaimer

The information on this website is provided for general educational and informational purposes. It does not constitute psychological or medical advice and should not be relied upon as a substitute for advice from an appropriately qualified health practitioner.

We make reasonable efforts to keep the website accurate and current. Information may change, and we do not guarantee that all content will remain complete or current at all times.

Therapeutic Relationships

Accessing this website or submitting an enquiry does not establish a therapeutic relationship with Nicole Jarvis, Diabetes Psychology Australia, or Endeavour Psychology Pty Ltd.

An enquiry does not constitute a booking or an agreement to provide professional services. An appointment is confirmed only when it has been accepted and scheduled by Endeavour Psychology or through its nominated booking system.

Services, Availability and Fees

Information about services, availability and fees is current when published but may change. The suitability of a service will depend on the person’s circumstances and support needs. We may recommend another service where appropriate.

Crisis Support

This website and its contact form are not monitored 24 hours a day and do not provide crisis support.

If you or someone you know is in immediate danger or experiencing a mental health emergency, call 000, attend your nearest hospital emergency department, or contact Lifeline on 13 11 14.

External Links

This website contains links to external websites and services, including the Halaxy online booking platform.

External services operate under their own terms and privacy policies. We do not control their availability, content or privacy practices. A link does not represent responsibility for, or endorsement of, all information provided by an external service.

Privacy

Personal information collected through this website is managed in accordance with our Privacy Policy. Information entered directly into an external service is handled by that service under its own privacy policy.

Intellectual Property

Unless otherwise stated, the text, graphics, branding, images and other material on this website are owned by or licensed to Endeavour Psychology Pty Ltd.

You may view and print website content for personal, non-commercial use. You must not reproduce, modify, publish or commercially use website content without prior written permission.

Acceptable Use

You must not use this website:

• For an unlawful or fraudulent purpose
• To interfere with the website’s operation or security
• To attempt to gain unauthorised access to website systems or information
• To collect or misuse information about another person

Website Availability

We may update, suspend or withdraw part or all of the website without notice.

We do not guarantee that the website will always be available, uninterrupted or free from technical problems. We are not responsible for interruptions caused by hosting providers, internet services or circumstances beyond our reasonable control.

Liability

To the extent permitted by law, Endeavour Psychology Pty Ltd is not responsible for loss arising solely from reliance on general information published on this website or from the availability or operation of an external website. Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

Governing Law

These terms are governed by the laws of Victoria, Australia. Any dispute concerning these terms is subject to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from them.

Contact

Questions about these Terms and Conditions may be directed to:

Endeavour Psychology Pty Ltd
240 Latrobe Terrace
Geelong West VIC 3218
Telephone: 03 5200 9730
Fax: 03 5294 0088

Changes to Terms and Conditions

We may update these Terms and Conditions when the website, our services or applicable requirements change. The current version will be published on this website with its effective date.